Effective Date: August 29, 2026
Valnora (“Valnora”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when using our website.
This Privacy Policy explains how we collect, use, and protect information submitted through https://valnora.net/.
1. Information We Collect
When you contact us or submit an inquiry through our website, we may collect information such as:
- Full name
- Business or company name
- Business email address
- Port of discharge or destination information
- Material requirements and specifications
- Quantity and other information included in your inquiry
We only request information that is reasonably necessary to respond to your inquiry and provide our services.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your inquiries and requests
- Discuss material availability, specifications, quantities, and shipping options
- Communicate with you regarding potential business transactions
- Improve our website and services
- Maintain appropriate business records
We do not sell your personal information.
3. Contact Forms and Email
Information submitted through our website’s contact and inquiry forms may be transmitted to Valnora by email.
We may use third-party email and website service providers to process and deliver these communications. These providers process information only as necessary to provide their services.
4. Information Sharing
We may share information when reasonably necessary to respond to your inquiry or facilitate a potential business transaction, including with relevant suppliers, logistics providers, or business partners.
We do not sell or rent personal information to third parties.
We may also disclose information where required by law or where reasonably necessary to protect our rights, website, or users.
5. Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, comply with legal obligations, and manage our business relationships.
6. Cookies and Website Technologies
Our website may use basic cookies or similar technologies necessary for website functionality, security, and performance.
Third-party services used on the website may also use cookies or similar technologies according to their own privacy policies.
7. Third-Party Services
Our website may use third-party services for functions such as website hosting, email delivery, authentication, security, analytics, or other website operations.
These services may process information in accordance with their respective privacy policies and terms.
8. Data Security
We take reasonable technical and organizational measures to protect information submitted through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
9. Your Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access, correction, or deletion of your information.
To make a privacy-related request, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Valnora
Email: info@valnora.net
Website: https://valnora.net/